Trust & Privacy

How we protect your information

This page is maintained by Innovation Home Solutions LLC to answer common security and privacy questions about innovationhomesolutions.com. It describes the controls currently enabled on this site and how we handle information you share with us. It is not a certification or an independent audit.

Last updated: June 18, 2026

What we collect

We only collect information you choose to submit through our contact and quote forms. That typically includes your name, email, phone number, the property address relevant to the project, and details about the work you'd like quoted (service, project type, timeline, budget, and your message).

We do not run third-party advertising trackers on this site and we do not sell or rent your information.

How we use it

Submissions are used solely to respond to your inquiry, schedule estimates, and follow up about your project. If you ask to be removed from our records, email innovationhomesolutionsllc@gmail.com and we will delete your submission.

Transport security

The site is served over HTTPS, so traffic between your browser and our servers is encrypted in transit. Form submissions are sent over the same encrypted connection.

Access controls on submissions

Contact form submissions are written to a managed database with row-level security enabled. The public can submit the form, but only our backend service role can read, update, or delete the submissions — no anonymous or signed-in user can list other people's messages.

Internal email-queue helper functions are restricted so they can only be executed by our backend service role; they are not callable from the public website.

Input validation

The contact form enforces length and format limits at the database level — including an email format check and bounded sizes on the message, name, phone, address, and project fields — to prevent abuse and keep submissions clean.

Reporting a security issue

If you believe you've found a security vulnerability on this site, please email innovationhomesolutionsllc@gmail.com with details so we can investigate. We appreciate responsible disclosure.

Shared responsibility

Innovation Home Solutions LLC is responsible for the content of this site and how we handle information you submit through it. Our hosting and database providers are responsible for the underlying platform security (data centers, network, managed database hardening). You're responsible for keeping your own devices and email account secure, and for the accuracy of the information you submit.